Effective Date: July 5, 2026
Welcome to N’Casa Hygiene Solutions (“N’Casa”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://ncasahygiene.com/, use our services, or interact with our Facebook application.
1. About Us
N’Casa Hygiene Solutions provides professional residential and commercial cleaning and hygiene services. Our website allows users to learn about our services, request quotations, book appointments, and communicate with our team.
2. Information We Collect
Depending on how you interact with our website or Facebook application, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Address (when required for service delivery)
- Service request details
- Appointment preferences
Facebook Information
If you choose to sign in or interact using Facebook, we may receive the following information, subject to your permissions:
- Public profile information
- Name
- Email address
- Facebook User ID
We only request permissions that are necessary for providing our services.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide our cleaning and hygiene services
- Respond to enquiries and customer support requests
- Schedule appointments
- Communicate regarding bookings
- Improve our website and services
- Maintain website security
- Comply with legal obligations
- Operate Facebook integrations and related services
We do not sell your personal information.
4. Facebook Platform Data
If you use our Facebook application, information obtained from Facebook is used only for the purposes permitted by Meta and authorized by you.
We do not use Facebook data for advertising unrelated products or sell Facebook user data to third parties.
Our use of Facebook data complies with the Meta Platform Terms and applicable privacy laws.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Sharing of Information
We may share information with:
- Trusted service providers who assist in operating our business
- Payment providers (where applicable)
- Technology partners supporting our website
- Government authorities when required by law
We do not sell or rent your personal information.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the Internet is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfil contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
10. Third-Party Services
Our website may contain links to third-party websites or services, including Facebook and other social media platforms.
We are not responsible for the privacy practices of third-party websites.
11. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
N’Casa Hygiene Solutions
Address:
No. 4/461, 2nd Floor, Suite No. 1274,
Valamkottil Towers,
Judgemukku,
Kakkanad,
Kerala – 682021, India
Phone:
+91 9400 302 255
Email:
info@ncasahygiene.com
Website:
https://ncasahygiene.com/
14. Facebook Data Deletion Instructions
If you have used Facebook to interact with our application and wish to request deletion of your Facebook-related data, you may:
- Send an email to info@ncasahygiene.com with the subject “Facebook Data Deletion Request”.
- Include your name and the email address associated with your Facebook account.
- We will verify your request and delete applicable personal information within a reasonable timeframe unless we are legally required to retain certain information.
You may also remove our application from your Facebook account at any time through your Facebook account settings.